Subject: Ticket Assigned - Conversation with Tammy
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 10:24:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tammy Tammy                    Afternoon           02:16 PM, 17th Feb                     Tammy                    I need help with my order i placed that has not been delivered           02:16 PM, 17th Feb                     Tammy                    Order number is 9414262844           02:16 PM, 17th Feb                   Mais                   Hi Tammy, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           02:18 PM, 17th Feb                   Mais                   Please give me a minute to check.           02:18 PM, 17th Feb                     Tammy                    ok           02:19 PM, 17th Feb                   Mais                   Please give us some time, because the issue has been escalated to the courier team, and they will do their best to help you properly.           02:19 PM, 17th Feb  
                    Tammy                    I need the package today as its a birthday gift           02:19 PM, 17th Feb                     Tammy                    and if it does not arr8ve today i will have to cancel the order and go somewhere else           02:20 PM, 17th Feb                     Tammy                    Please i need to know urgently           02:20 PM, 17th Feb                   Mais                   Please accept our full apology for the delay, and rest assured that we will do our best to deliver the items and solve this issue at the soonest we can           02:21 PM, 17th Feb                     Tammy                    How can i can my order           02:22 PM, 17th Feb                     Tammy                    as i can see this will not be resolved today           02:22 PM, 17th Feb                   Mais                   Please allow us the time as we will do our best to deliver your items at the soonest we can           02:22 PM, 17th Feb            
        Mais                   Is there anything else I can assist you with?           02:24 PM, 17th Feb                     Tammy                    No           02:24 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           02:24 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723048