Subject: Ticket Assigned - Conversation with Remya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 09:19:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Remya Remya                    Hello           12:56 PM, 17th Feb                     Remya                    My return request has been cancelled           12:57 PM, 17th Feb                   Mais                   Hi Remya, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           12:58 PM, 17th Feb                   Mais                   Could you please confirm if this is the intended order 9413633629           12:58 PM, 17th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:00 PM, 17th Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           01:01 PM, 17th Feb                     Remya                    Yes           01:02 PM, 17th Feb                
      Remya                    Order no 9413633629           01:02 PM, 17th Feb                   Mais                   Could you please confirm if you have handed the items to the courier?           01:06 PM, 17th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:09 PM, 17th Feb                     Remya                    No           01:09 PM, 17th Feb                     Remya                    Yes           01:09 PM, 17th Feb                   Mais                   We would like to inform you that a new return request has been created for the products from the order  dated on 17-2-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           01:13 PM, 17th Feb                   Mais                   Is there anything else I can assist you with?           01:15 PM, 17th Feb                     Remya                    So will someone come to pick it ?           01:
 17 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:17 PM, 17th Feb                   Mais                   Yes sure, please allow us 3-5 working days so that the items can be collected           01:17 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint. Have a nice day!           01:19 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5722778