Subject: Ticket Assigned - Conversation with Zinny
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 08:52:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zinny Zinny                    Hi           12:43 PM, 17th Feb                   Mais                   Hi Zinny, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           12:43 PM, 17th Feb                     Zinny                    Have raised a return on this order, but the item has still not been picked up           12:44 PM, 17th Feb                     Zinny                    Can u pls chk and let me know the update Mais           12:45 PM, 17th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           12:45 PM, 17th Feb                   Mais                   /hol           12:45 PM, 17th Feb                   Mais                   Please give me a minute to check.           12:45 PM, 17th Feb                   Mais                   Could you please confirm your contact number?           12:47 PM, 17th Feb                     Zinny                    Same nber           12:47 PM, 17th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             12:48 PM, 17th Feb                   Mais                   We will get in touch with you at the soonest we can           12:48 PM, 17th Feb                     Zinny                    Thank u           12:49 PM, 17th Feb                   Mais                   Is there anything else I can assist you with?           12:49 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           12:52 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5722665