Subject: Ticket Assigned - Conversation with Aya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 15:53:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aya Aya                    السلام عليكم           07:43 PM, 16th Feb                     Aya                    Sorry, we had to cancel Juniors 3-Piece Printed T-shir...   items from order 9414878485 due to reasons beyond our control. Please accept our apologies.           07:44 PM, 16th Feb                   Mais                   Hi Aya, Good evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           07:46 PM, 16th Feb                     Aya                    I get this sms today           07:47 PM, 16th Feb                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           07:49 PM, 16th Feb                   Mais                   During the quality check we found out that the item was not in good condition to be sold and was last out of stock, hence we canceled your order.           07:50 PM, 16th Feb                   Mais                   Is there anything else I can assist you with?           07:51 PM, 16th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           07:53 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720871