Subject: Ticket Assigned - Conversation with hasna dhafer
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 15:48:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hasna dhafer hasna dhafer                    Hello           07:41 PM, 16th Feb                     hasna dhafer                    My order was supposed to be here yesterday           07:41 PM, 16th Feb                   Mais                   Hi Hasna, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           07:41 PM, 16th Feb                     hasna dhafer                    And I haven’t received it and the driver who was supposed to bring it lied saying he called me but he didn’t           07:41 PM, 16th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           07:42 PM, 16th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?C           07:42 PM, 16th Feb                     hasna dhafer                             07:42 PM, 16th Feb                     hasna dhafer                    The msg he deleted was that he’s not answering my calls because he’s in the police station and he got into an accident and I’ll receive my order tomorrow which is today!           07:44 PM, 16th Feb                     hasna dhafer                    0502200335           07:45 PM, 16th Feb                     hasna dhafer                    https://maps.google.com/maps?q=24.440580368042,54.566841125488           07:45 PM, 16th Feb                     hasna dhafer                    Townhouse 6           07:45 PM, 16th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             07:46 PM, 16th Feb                   Mais                   We will get in touch with you at the soonest we can           07:46 PM, 16th Feb                     hasna dhafer                    I hope so           07:46 PM, 16th Feb                   Mais                   Is there anything else I can assist you with?           07:47 PM, 16th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           07:48 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720838