Subject: Ticket Assigned - Conversation with Mudin AL Emarate Bldg Cont.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 11:36:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mudin AL Emarate Bldg Cont. Mudin AL Emarate Bldg Cont.                    Hello           03:26 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    I need to track my order pls           03:26 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    It is taking longer time           03:26 PM, 16th Feb                   Mais                   Hi Mudin, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           03:27 PM, 16th Feb                   Mais                   Please give me a minute to check.           03:27 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    Check what?           03:27 PM, 16th Feb                   Mais                   Could you please share your order number so that I can assist you further?           
 03:27 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    Ok one second           03:27 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    9414726106           03:28 PM, 16th Feb                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 19-2-23, so please allow us the time           03:29 PM, 16th Feb                   Mais                   As well, kindly note that you will receive a message when the order will be ready for collection           03:29 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    I cant waot till the 19!!           03:29 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    Iam traveling tomorrow           03:29 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    And i need them with me !           03:29 PM, 16th Feb                     Mudin AL E
 marate Bldg Cont.                    If it is going to be 19 then cancel the order and refund pls           03:29 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    ???           03:31 PM, 16th Feb                   Mais                   Please accept our full apology for this, and we regret to inform you that we are unable to cancel the order right now as it is under delivery to the store           03:32 PM, 16th Feb                   Mais                   It will be canceled automatically if it has not been collected within 14 days           03:32 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    And refunded?           03:32 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    I ordered it since 14of the the month           03:32 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    It cannot take till the 19 !!!           03:33 PM, 16th Feb                     Mudin 
 AL Emarate Bldg Cont.                    Very long time !           03:33 PM, 16th Feb                   Mais                   The amount will be refunded to the same card which you paid from           03:33 PM, 16th Feb                   Mais                   Please accept our full apology and be assured that we will do our best to process the order at the soonest we can           03:33 PM, 16th Feb                   Mais                   Is there anything else I can assist you with?           03:35 PM, 16th Feb                     Mudin AL Emarate Bldg Cont.                    Thanks  I will wait for the cancellation           03:35 PM, 16th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           03:36 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5719600