Subject: Note Added - [#5714721] Conversation with Dana Alkandari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 06:28:04 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714721    Subject:  Conversation with Dana Alkandari   Requester: Dana Alkandari    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM7924BBC46E0B43CEA7E2AA839D7890DC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you please ask to visit nearest babyshop or Centrepoint store &amp; get this checked? Store team will check this personally and advice further.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Normally we don’t receive any complains in Avent Food Maker.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 15 February 2023 6:33 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5714721] - Conversation with Dana Alkandari</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem statement: Need return approval<br>
Order id: 8414248467<br>
Order date: Feb 11, 2023<br>
Tracking id: FP0211230005213<br>
Item id: 162543004 - Philips Avent 2-in-1 Healthy Baby Food Maker<br>
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Issue description: The customer wants to return the item Philips Avent 2-in-1 Healthy Baby Food Maker because it has been damaged, so please check and advise if the returning/exchanging is possible or not. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
Thanks for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Mais.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5714721:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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