Subject: Ticket Assigned - Conversation with rkr
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 12:32:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rkr rkr                    Hi           04:14 PM, 15th Feb                     rkr                    I had requested for return of an order           04:14 PM, 15th Feb                     rkr                    Its not yet collected from me for return           04:14 PM, 15th Feb                     rkr                             04:17 PM, 15th Feb                     rkr                    This was the item for return           04:17 PM, 15th Feb                     rkr                    Order id 9412849244           04:17 PM, 15th Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:21 PM, 15th Feb                   Mais                   Could you please confirm your contact number?           04:21 PM, 15th Feb                   Ziena                   We kindly ask you to confirm your address information and contact number to assist you further.           04:22 PM, 15th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:25 PM, 15th Feb                     rkr                    0552109609           04:26 PM, 15th Feb                     rkr                    Kamat veg restaurant building, room no 304,kuwait street,al mankhool  Near aster hospital mankhool           04:27 PM, 15th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:28 PM, 15th Feb                   Mais                   We will get in touch with you at the soonest we can           04:28 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           04:29 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:31 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715279