Subject: Ticket Assigned - Conversation with Faiza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 12:24:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faiza Faiza                    Hi           04:03 PM, 15th Feb                   Mais                   Hi Faiza, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:04 PM, 15th Feb                     Faiza                    Hi           04:05 PM, 15th Feb                     Faiza                             04:05 PM, 15th Feb                     Faiza                    I requested return           04:05 PM, 15th Feb                     Faiza                    He picked yesterday           04:05 PM, 15th Feb                     Faiza                    But still not credited           04:05 PM, 15th Feb                   Mais                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we
  receive your return to conduct a quality check and issue your refund.           04:06 PM, 15th Feb                     Faiza                    No message you have sent           04:06 PM, 15th Feb                     Faiza                    That collected           04:06 PM, 15th Feb                   Ziena                   Please allow me a moment to check this for you.           04:13 PM, 15th Feb                   Mais                   Please allow us the time and you will receive the confirmation message           04:16 PM, 15th Feb                   Ziena                   Regrading order8413709516, We would like to inform you that we have processed the refund of amount KWD 2.14 on 2/15/23  and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:19 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           04:22 PM, 15th Feb                     Faiza     
                Thnku           04:22 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:24 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715243