Subject: Ticket Assigned - Conversation with Roshan Shigwan
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 12:02:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roshan Shigwan Roshan Shigwan                    Hi           03:50 PM, 15th Feb                     Roshan Shigwan                    I ordered on 13 February online but I haven’t received message for collect yet           03:52 PM, 15th Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:52 PM, 15th Feb                     Roshan Shigwan                    My order ID # 9414479789           03:52 PM, 15th Feb                     Roshan Shigwan                    ?           03:52 PM, 15th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number?           03:53 PM, 15th Feb                     Roshan Shigwan                    0562180333           03:53 PM, 15th Feb                   Mais                   Could you please confirm if you have received any code?           03:53 PM, 15th Feb                     Roshan Shigwan                             03:54 PM, 15th Feb                     Roshan Shigwan                    Which Code           03:54 PM, 15th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:55 PM, 15th Feb                   Mais                   We will get in touch with you at the soonest we can           03:55 PM, 15th Feb                     Roshan Shigwan                    I want know status           03:56 PM, 15th Feb                     Roshan Shigwan                    Where is my order           03:57 PM, 15th Feb                   Mais                   Kindly note that your items are on their way to the collection point, please allow us the time so that we can do the needful and process the order           03:59 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           04:00 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:02 PM, 15th Feb                     Roshan Shigwan                    No thanks           04:02 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715134