Subject: Ticket Assigned - Conversation with Senthamil Selvan.R
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 11:55:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Senthamil Selvan.R Senthamil Selvan.R                    Hello team           03:48 PM, 15th Feb                     Senthamil Selvan.R                    Order supposed to be delivered today but still not received...           03:48 PM, 15th Feb                   Mais                   Hi Senthamil, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:49 PM, 15th Feb                     Senthamil Selvan.R                    Need update on the delivery schedule for this above shared order           03:49 PM, 15th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           03:49 PM, 15th Feb                   Mais                   Please give me a minute to check.           03:49 PM, 15th Feb                     Senthamil Selvan
 .R                    Pls ask courier executive details           03:49 PM, 15th Feb                     Senthamil Selvan.R                    Past 2 days I follwoing up           03:49 PM, 15th Feb                     Senthamil Selvan.R                    This is my first order BT am really sorry to say very bad experience with max           03:50 PM, 15th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9414601638 has been out for delivery on 15-2-23, and we hope it will be delivered to you as soon as possible.           03:51 PM, 15th Feb                   Mais                   Please allow us till the end of this day so that the order can be delivered           03:51 PM, 15th Feb                     Senthamil Selvan.R                    Dear this was said even yesterday           03:51 PM, 15th Feb                     Senthamil Selvan.R                    End of day it was updated oas requested for res
 chedule           03:52 PM, 15th Feb                     Senthamil Selvan.R                    I haven't asked for reschedule it'self           03:52 PM, 15th Feb                     Senthamil Selvan.R                    I don't believe this will happen today also           03:52 PM, 15th Feb                   Mais                   Please accept our full apology for the delay, and kindly allow us till the end of this day so that the order can be delivered           03:52 PM, 15th Feb                     Senthamil Selvan.R                    Could u please ask courier partner to provide us contact details           03:53 PM, 15th Feb                     Senthamil Selvan.R                    Who is responsible to deliver           03:53 PM, 15th Feb                     Senthamil Selvan.R                    Am very sorry I don't like take Ur apologies since required info not shared           03:53 PM, 15th Feb                   Mais                   Please allow us the time and the c
 ourier will contact you           03:53 PM, 15th Feb                     Senthamil Selvan.R                    Let see           03:53 PM, 15th Feb                   Mais                   Thanks for your patience and understanding.           03:54 PM, 15th Feb                     Senthamil Selvan.R                    Thanks           03:54 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:54 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715091