Subject: Ticket Assigned - Conversation with Nilu Jayasinghe
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 11:30:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nilu Jayasinghe Nilu Jayasinghe                    Hi           03:15 PM, 15th Feb                     Nilu Jayasinghe                    Can I know how many shipments are on the way for delivery?           03:16 PM, 15th Feb                   Mais                   Hi Nilu, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:17 PM, 15th Feb                     Nilu Jayasinghe                    Hello Mais I got the following messages from Max           03:19 PM, 15th Feb                   Mais                   Kindly note that after checking it turns that you have 2 orders 9414713664 and 9414739789 which have been placed successfully and the items are on their way to you.           03:19 PM, 15th Feb                     Nilu Jayasinghe                    Hi! Your order number 9414713664 is out for delivery.
  Track at https://shkrn.app.link/j0lQKhLOqxb Stay Happy           03:19 PM, 15th Feb                     Nilu Jayasinghe                    Hi! Your order number 9414739789 is out for delivery. Track at https://shkrn.app.link/lh2k1UROqxb Stay Happy           03:20 PM, 15th Feb                     Nilu Jayasinghe                    Alright thanks ? So that means 2 items in one order total lying to 4 items in 2 orders which I placed separately yesterday           03:21 PM, 15th Feb                   Mais                   Yes exactly, and in case you have faced any issue with the delivery process please get back to us so that we can assist you further           03:22 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           03:24 PM, 15th Feb                     Nilu Jayasinghe                    Is there a possibility to exchange in case if any issues with the size?           03:24 PM, 15th Feb                   Mais                
    Yes please, if you have faced any issue with the items please let us know so that we can assist you further           03:27 PM, 15th Feb                     Nilu Jayasinghe                    Thank you very much for your prompt assistance ?           03:28 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:30 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714933