Subject: Ticket Assigned - Conversation with Hadeel A Yousif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 10:42:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hadeel A Yousif Hadeel A Yousif                    Hello there how are you.           02:32 PM, 15th Feb                     Hadeel A Yousif                    I am contacting you regarding order 9414647100           02:33 PM, 15th Feb                     Hadeel A Yousif                    It was supposed to be delivered ystrday as per the confirmation I got on the app           02:33 PM, 15th Feb                     Hadeel A Yousif                    Then it was not. Today also in the tracking order it is not showing any luck of delivering it today           02:33 PM, 15th Feb                   Mais                   Hi Hadeel, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           02:36 PM, 15th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay           02:36 PM, 15th Feb                   Mais                   Please give me a minute to check.           02:36 PM, 15th Feb                   Mais                   Could you please confirm your contact number and your address?           02:36 PM, 15th Feb                     Hadeel A Yousif                    Currently i am in office. Abu Dhabi Mall building.           02:37 PM, 15th Feb                     Hadeel A Yousif                    050 4420818           02:37 PM, 15th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:39 PM, 15th Feb                   Mais                   We will get in touch with you at the soonest we can           02:39 PM, 15th Feb                     Hadeel A Yousif                    Thank you so much for the swift reply           02:39 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           02:40 PM, 15th Feb                     Hadeel A Yousif                    No thanks a lot           02:41 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:42 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714673