Subject: Ticket Assigned - Conversation with ihsan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 09:17:17 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ihsan ihsan                    hello           12:52 PM, 15th Feb                     ihsan                    i requested return request however items are still not picked           12:53 PM, 15th Feb                     ihsan                    can you please check on it?           12:53 PM, 15th Feb                   Mais                   Hi Ihsan, Good Morning. Thank you for contacting us. My name is Mais. We would be happy to help you.           12:54 PM, 15th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           12:54 PM, 15th Feb                   Mais                   Please give me a minute to check.           12:54 PM, 15th Feb                     ihsan                    ok thnx           12:55 PM, 15th Feb                   Mais                   Could you please share with us the exact order number as we are unbale to determine it           01:02 PM, 15th Feb                     ihsan                    ok           01:02 PM, 15th Feb                     ihsan                    9412269541           01:02 PM, 15th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number?           01:06 PM, 15th Feb                     ihsan                    0556685089           01:07 PM, 15th Feb                     ihsan                    other number is 0558101520           01:08 PM, 15th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:12 PM, 15th Feb                   Mais                   We will get in touch with you at the soonest we can           01:13 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           01:14 PM, 15th Feb                     ihsan                    thank you           01:16 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:17 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714211