Subject: Ticket Assigned - Conversation with Vishnu
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 09:11:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vishnu Vishnu                    Hello           12:53 PM, 15th Feb                   Mais                   Hi Vishnu, Good Morning. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           12:54 PM, 15th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           12:55 PM, 15th Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           12:57 PM, 15th Feb                     Vishnu                    Hi           12:57 PM, 15th Feb                     Vishnu                    Please accept our apologies for the inconvenience and delay caused. Your order is supposed to be delivered 14-02-2023, but we will contact the courier team to find out the reasons for the delay in the order.  
          12:58 PM, 15th Feb                     Vishnu                    Have not received any proper response on above           12:58 PM, 15th Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:59 PM, 15th Feb                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our courier team. Our team is working on it. Once we will get any update we will get back to you.           01:02 PM, 15th Feb                     Vishnu                    K           01:03 PM, 15th Feb                   Mais                   Is there anything else I can assist you with?           01:05 PM, 15th Feb                     Vishnu                    No but I need this update asap           01:06 PM, 15th Feb                   Mais                   Sure we will update you at the soonest we can           01:07 PM, 15th Feb            
          Vishnu                    Thanks           01:08 PM, 15th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           01:11 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714178