Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 12:59:40 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello , I want to cancelled my order  number 8414659969           04:54 PM, 14th Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           04:56 PM, 14th Feb                   Mais                   Please give me a minute to check.           04:56 PM, 14th Feb                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           04:56 PM, 14th Feb                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:
 56 PM, 14th Feb                   Mais                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           04:56 PM, 14th Feb                   Mais                   Is there anything else I can assist you with?           04:58 PM, 14th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           04:59 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710694