Subject: Ticket Assigned - Conversation with Cindy Desousa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 12:44:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cindy Desousa Cindy Desousa                    Hii           04:22 PM, 14th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           04:26 PM, 14th Feb                     Cindy Desousa                    I have scheduled the return           04:27 PM, 14th Feb                     Cindy Desousa                    But no one has picked up yet           04:27 PM, 14th Feb                   Mais                   Could you please share your order number so that I can assist you further?           04:28 PM, 14th Feb                     Cindy Desousa                    Sure           04:28 PM, 14th Feb                     Cindy Desousa                    9414168983           04:29 PM, 14th Feb                   Mais                   We would like to inform you 
 that the courier will collect your items within 3-5 working days start from the date of creating the return request, so please allow us the time           04:32 PM, 14th Feb                     Cindy Desousa                    Is it possible I can return in store?           04:33 PM, 14th Feb                   Mais                   Kindly note that you can return the items to the store           04:35 PM, 14th Feb                   Mais                   If you want to return to the store, please let us know so that we can cancel the onlien return request           04:35 PM, 14th Feb                     Cindy Desousa                    The same store we pick it from and if we do it today by when would we receive the refund           04:35 PM, 14th Feb                   Mais                   Kindly note that you can return the items to any store for Centrepoint.           04:38 PM, 14th Feb                     Cindy Desousa                    Ok           04:39 PM, 14th Feb        
            Mais                   Shall we cancel the online return request?           04:39 PM, 14th Feb                     Cindy Desousa                    Yes pls           04:39 PM, 14th Feb                   Mais                   We would like to inform you that we have canceled the return request           04:41 PM, 14th Feb                     Cindy Desousa                    Ok           04:41 PM, 14th Feb                   Mais                   Is there anything else I can assist you with?           04:42 PM, 14th Feb                     Cindy Desousa                    No thanks           04:43 PM, 14th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:44 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710598