Subject: Ticket Assigned - Conversation with Tania Lolla Kaddoura
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 12:38:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tania Lolla Kaddoura Tania Lolla Kaddoura                    Hi           04:29 PM, 14th Feb                   Mais                   Hi Tania, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           04:30 PM, 14th Feb                     Tania Lolla Kaddoura                    Hi, I hope all is well !  Is my order not out for delivery? I already contacted the support this morning in order to understand what seems to be the problem.  It's says that my order was undelivered yesterday, and now it's back to DC . Please can we somehow speed up the delivery.   I am travelling tomorrow and I need the items .           04:32 PM, 14th Feb                     Tania Lolla Kaddoura                             04:32 PM, 14th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           04:33 PM, 14th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           04:33 PM, 14th Feb                     Tania Lolla Kaddoura                    Yes  055 2777 171   Damac Hills 2 Virdis Tower c Apartment 1202           04:34 PM, 14th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:34 PM, 14th Feb                   Mais                   We will get in touch with you at the soonest we can           04:34 PM, 14th Feb                   Mais                   Is there anything else I can assist you with?           04:36 PM, 14th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           04:37 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710567