Subject: Ticket Assigned - Conversation with Lilya Rogin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 11:32:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lilya Rogin Lilya Rogin                    Hi Rogin Tom Roy, your return 1003862560 for order 9413062344 has been cancelled as requested by you   Feel free to reach out to us if you need any further assistance           03:25 PM, 14th Feb                     Lilya Rogin                    Hi…           03:25 PM, 14th Feb                     Lilya Rogin                    I have received this mail.           03:25 PM, 14th Feb                   Mais                   Hi Lilya, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:26 PM, 14th Feb                     Lilya Rogin                    Actually I had asked for the item to be picked up ASAP?           03:26 PM, 14th Feb                   Mais                   Kindly note that the return request which has been canceled, it is the old one, however this item Giggles Bow Accented Receiving Blanket - 70x70 cms has been picked up successfully, could you please confirm that?           03:27 PM, 14th Feb                     Lilya Rogin                    Yes... Confirming the same. When will the refund be credited?           03:28 PM, 14th Feb                   Mais                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           03:28 PM, 14th Feb                     Lilya Rogin                    Will the refund be credited back to card or into the website wallet?           03:29 PM, 14th Feb                   Mais                   Kindly note that the amount will be refunded to the same card which you paid from           03:30 PM, 14th Feb                   Mais                   Is there anything else I can assist you with?           03:31 PM, 14th Feb                     Lilya Rogin                    Ok, thank u.           03:32 PM, 14th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:32 PM, 14th Feb                     Lilya Rogin                    That's it. Thank u for ur assistance.           03:32 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710205