Subject: Ticket Assigned - Conversation with Ehab Ibrahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 11:22:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ehab Ibrahim Ehab Ibrahim                    Dears  I am still waiting to receive my order number which is now delayed for 5 days  My name is  Ehab Ibrahim   Order number  9413885017           03:15 PM, 14th Feb                     Ehab Ibrahim                    The delivery guy is delivering the wrong address not the address in the order           03:15 PM, 14th Feb                     Ehab Ibrahim                             03:15 PM, 14th Feb                     Ehab Ibrahim                    I confirm the addresse : Dubai  Internet City  Al Salam Tower ( Du )  Floor 34           03:16 PM, 14th Feb                   Mais                   Hi Ehab, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:19 PM, 14th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:19 PM, 14th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:19 PM, 14th Feb                   Mais                   We will get in touch with you at the soonest we can           03:19 PM, 14th Feb                   Mais                   Is there anything else I can assist you with?           03:20 PM, 14th Feb                     Ehab Ibrahim                    Thank you           03:22 PM, 14th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:22 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710137