Subject: Ticket Assigned - Conversation with Zahra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 10:52:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zahra Zahra                    Good afternoon   I would like to raise complain, I ordered on 9/2/2023 till now no body delivered   Since Friday somebody contacting me to be delivered   I am only receiving call that they will deliver but no delivery           02:46 PM, 14th Feb                     Zahra                             02:46 PM, 14th Feb                   Mais                   Hi Zahra, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           02:47 PM, 14th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           02:47 PM, 14th Feb                   Mais                   Please give me a minute to check.           02:47 PM, 14th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           02:48 PM, 14th Feb                     Zahra                    Yes  My contact number is 0526061772  Alaweer 1 makani 5567188172           02:49 PM, 14th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:50 PM, 14th Feb                   Mais                   We will get in touch with you at the soonest we can           02:50 PM, 14th Feb                   Mais                   Is there anything else I can assist you with?           02:51 PM, 14th Feb                     Zahra                    No thank you           02:51 PM, 14th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:52 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5709974