Subject: Ticket Assigned - Conversation with Asif Ghori
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 11:50:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asif Ghori Asif Ghori                    Hi           03:36 PM, 13th Feb                     Asif Ghori                    How can I track my order?           03:37 PM, 13th Feb                     Asif Ghori                    The tracking website does not load           03:37 PM, 13th Feb                     Asif Ghori                    9414498754           03:37 PM, 13th Feb                   Mais                   Hi Asif, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:37 PM, 13th Feb                     Asif Ghori                    How can I track my order?           03:37 PM, 13th Feb                     Asif Ghori                    The tracking website does not load           03:37 PM, 13th Feb                     Asif Ghori                    9414498754           03:37 PM, 13th Feb                   Mais                   You can track the delivery of the order via the website https://bit.ly/3v0Daf7 through the tracking number FP021323002748           03:38 PM, 13th Feb                   Mais                   As well, kindly note that your order is on it's way to you and it will be delivered at the soonest, just please allow us the time so that we can do the needful           03:38 PM, 13th Feb                     Asif Ghori                    Hi, we missed you! We were unable to deliver your order 9414391405 on 2023-02-13 15:33:55, reason: Customer no response. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/yygNPokRnxb Stay Happy!           03:38 PM, 13th Feb                     Asif Ghori                    I got this message but no one contacted me!           03:38 PM, 13th Feb                     Asif Ghori                    This is strange           03:38 PM, 13th Feb                   Mais                   Please accept our full apology for the delay, we will do the needful, just please confirm your contact number and your address           03:41 PM, 13th Feb                     Asif Ghori                    0554711609           03:43 PM, 13th Feb                     Asif Ghori                    Address: 507, 5th Floor Maisaloon Bldg Abu Shagara, Sharjah           03:43 PM, 13th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:44 PM, 13th Feb                   Mais                   We will get in touch with you at the soonest we can           03:44 PM, 13th Feb                     Asif Ghori                    We are not having a good shopping experience lately.           03:44 PM, 13th Feb                     Asif Ghori                    This is disappointing           03:44 PM, 13th Feb                   Mais                   Please accept our full apology for this, and please be assured that we will do our best to raise our quality service and improve our performance in order to meet all your wish and to not repeat such mistakes again           03:46 PM, 13th Feb                   Mais                   Is there anything else I can assist you with?           03:47 PM, 13th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:50 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705248