Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 11:15:40 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:10 PM, 13th Feb                     User                    I have made a click and collect order           03:10 PM, 13th Feb                     User                    I have recieved sms to collect           03:11 PM, 13th Feb                     User                    However i will not be avle to come in person           03:11 PM, 13th Feb                     User                    Can i sent someone else to collect           03:11 PM, 13th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           03:11 PM, 13th Feb                   Mais                   Kindly note that anyone from your end can collect the items, just please make sure to have his/her ID and the SMS           03:11 PM, 13th Feb 
                     User                    Okay thank you           03:12 PM, 13th Feb                   Mais                   Is there anything else I can assist you with?           03:14 PM, 13th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           03:15 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705060