Subject: Ticket Assigned - Conversation with Abishek Ranjan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 09:56:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abishek Ranjan Abishek Ranjan                    Hello           01:29 PM, 13th Feb                   Mais                   Hi Abishek, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           01:30 PM, 13th Feb                     Abishek Ranjan                    I have placed one order wight the delivery date as of yesterday, but still not received           01:31 PM, 13th Feb                     Abishek Ranjan                    Order number is 9414262764           01:31 PM, 13th Feb                     Abishek Ranjan                    We need the cloths for event in school, however i can't get any detail when it will be delivered           01:32 PM, 13th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we w
 ish you had when shopping on our website.           01:39 PM, 13th Feb                   Mais                   Please give me a minute to check.           01:39 PM, 13th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9414262764 has been out for delivery on 13-2-23, and we hope it will be delivered to you as soon as possible.           01:39 PM, 13th Feb                   Mais                   Please allow us till the end of this day as a maximum so that the order can be delivered           01:40 PM, 13th Feb                     Abishek Ranjan                    I received the same message yesterday, then in night it has been rescheduled automatically           01:40 PM, 13th Feb                     Abishek Ranjan                    I received the same message yesterday, then in night it has been rescheduled automatically           01:41 PM, 13th Feb                     Abishek Ranjan                    
 Is it possible to contact the delivery team, if i don't receive it today there is no value of ordering it           01:41 PM, 13th Feb                   Mais                   Please accept our full apology for the delay           01:44 PM, 13th Feb                   Mais                   And please rest assured that we will do our best to deliver the order at the soonest we can           01:44 PM, 13th Feb                     Abishek Ranjan                    I am not getting the right answer, i need to make sure with delivery team if they will deliver today or not, i need contact detail to confirm... If i don't receive i need to ensure from the other source. I can't afford the same thing which happened yesterday...           01:47 PM, 13th Feb                     Abishek Ranjan                             01:49 PM, 13th Feb                   Mais                   Please rest assured that the order will be deliver today and the courier will contact you as soon as possible, just p
 lease allow us the time so that we can do the needful and be assured that we will not repeat any mistake           01:52 PM, 13th Feb                   Mais                   Is there anything else I can assist you with?           01:55 PM, 13th Feb                     Abishek Ranjan                    No thank you           01:55 PM, 13th Feb                     Abishek Ranjan                    Please make sure delivery today           01:56 PM, 13th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:56 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5704618