Subject: Ticket Assigned - Conversation with Israr Ahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 12:20:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Israr Ahmed Israr Ahmed                    Hi           04:05 PM, 12th Feb                     Israr Ahmed                    I am having problem with one of the defected item which I want to return           04:06 PM, 12th Feb                   Mais                   Hi Israr, Good evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:08 PM, 12th Feb                     Israr Ahmed                    Hi Mais           04:08 PM, 12th Feb                     Israr Ahmed                    my order number is 9412590827           04:09 PM, 12th Feb                   Mais                   Could you please elaborate your complaint?           04:11 PM, 12th Feb                     Israr Ahmed                    I have requested the return several time and its got cancelled automatically           04:12 PM, 12th Feb                     Israr Ahmed                             04:13 PM, 12th Feb                   Mais                   Could you please elaborate the reason of your wish about returning the item?           04:13 PM, 12th Feb                     Israr Ahmed                             04:13 PM, 12th Feb                     Israr Ahmed                    Its defected item           04:13 PM, 12th Feb                     Israr Ahmed                    Can I share a video with you?           04:14 PM, 12th Feb                     Israr Ahmed                    * File attached - File.mp4 *             04:14 PM, 12th Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:14 PM, 12th Feb                   Mais                   We will get in touch with you at the soonest we can           04:14 PM, 12th Feb                     Israr Ahmed                    How long will it take?           04:15 PM, 12th Feb                   Mais                   Please allow us 24-48 hours and we will update you through your email           04:16 PM, 12th Feb                     Israr Ahmed                    Thank you           04:16 PM, 12th Feb                   Mais                   Is there anything else I can assist you with?           04:17 PM, 12th Feb                     Israr Ahmed                    It will be great if you can solve this issue for me           04:18 PM, 12th Feb                   Mais                   Sure we will do our best to sort it out at the soonest we can           04:19 PM, 12th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           04:20 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5700523