Subject: Ticket Assigned - Conversation with Gena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 12:10:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Gena Gena                    Hi           03:52 PM, 12th Feb                     Gena                    i have an order .. by mistake i chose different babyshop branch           03:54 PM, 12th Feb                     Gena                    i live in ajman . so i want my order in city center ajman branch please           03:54 PM, 12th Feb                     Gena                    my order no : 9414332456           03:55 PM, 12th Feb                   Mais                   Hi Gena, Good evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:00 PM, 12th Feb                   Mais                   We would like to inform you that after checking your order 9414332456 it turns that it has been placed to be picked from Madina Mall and we regret to inform you that we are unable to change the pick up location of the order after it has been confirmed           04:02 PM, 12th Feb                   Mais                   However, kindly note that anyone from your end can collect the order on your behalf if you wish.           04:02 PM, 12th Feb                     Gena                    i can’t           04:03 PM, 12th Feb                     Gena                    what will happen if i cancel the order and order it again in correct location?           04:04 PM, 12th Feb                   Mais                   Kindly note that the order has been canceled           04:06 PM, 12th Feb                   Mais                   You can re order the item you wish to the store you wish           04:06 PM, 12th Feb                     Gena                    ok thank you           04:06 PM, 12th Feb                   Mais                   Is there anything else I can assist you with?           04:07 PM, 12th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop  Have a nice day!           04:09 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5700466