Subject: Ticket Assigned - Conversation with Taz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 10:57:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Taz Taz                    Hi           02:45 PM, 12th Feb                     Taz                    My returns have still not been collected and it’s been over 2 weeks           02:45 PM, 12th Feb                   Mais                   Hi Taz, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           02:47 PM, 12th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           02:47 PM, 12th Feb                   Mais                   Please give me a minute to check.           02:47 PM, 12th Feb                     Taz                    Thank you           02:47 PM, 12th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           02:48 PM, 12th Feb                     Taz                    0543532182           02:48 PM, 12th Feb                     Taz                    816 Jenna 2, Townsquare           02:48 PM, 12th Feb                     Taz                             02:49 PM, 12th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:52 PM, 12th Feb                   Mais                   We will get in touch with you at the soonest we can           02:52 PM, 12th Feb                     Taz                    Thank you           02:53 PM, 12th Feb                   Mais                   Is there anything else I can assist you with?           02:55 PM, 12th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a nice day!           02:57 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5700083