Subject: Ticket Assigned - Conversation with Leena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 10:14:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leena Leena                    No           02:03 PM, 12th Feb                     Leena                    This is not           02:03 PM, 12th Feb                     Leena                    It's Ajman one, Tower 3, Near Nesto Market           02:04 PM, 12th Feb                     Leena                    Y sent it to wrong address           02:04 PM, 12th Feb                     Leena                    It's specified into my account           02:05 PM, 12th Feb                     Leena                             02:06 PM, 12th Feb                     Leena                    Here it is           02:06 PM, 12th Feb                   Mais                   Good Afternoon Leena, Thank you for contacting us, This is Mais, How may I assist you today?           02:08 PM, 12th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           02:08 PM, 12th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:08 PM, 12th Feb                   Mais                   We will get in touch with you at the soonest we can           02:09 PM, 12th Feb                     Leena                    Okay please before delivering the courier person should call so that there is no further problem...           02:10 PM, 12th Feb                     Leena                    Yesterday no call hv come           02:10 PM, 12th Feb                   Mais                   I totally understand you and we are really sorry for this mistake, please rest assured that we will do our best to not repeat such mistakes again and to solve this issue at the soonest we can           02:11 PM, 12th Feb                     Leena                    Okay           02:11 PM, 12th Feb                     Leena                    Thanks           02:11 PM, 12th Feb                   Mais                   Is there anything else I can assist you with?           02:12 PM, 12th Feb                     Leena                    No           02:13 PM, 12th Feb                     Leena                    Thank you           02:13 PM, 12th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a nice day!           02:14 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5699832