Subject: Ticket Assigned - Conversation with Aleeta Pereira
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 12:22:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aleeta Pereira Aleeta Pereira                    Hi           04:08 PM, 11th Feb                     Aleeta Pereira                    You have cancelled my return request can I know why           04:08 PM, 11th Feb                     Aleeta Pereira                    We've cancelled your return for order # 9412671465 , Styli Plus High Waist Textured...  as requested by you. Please reach out to us for anything further.           04:08 PM, 11th Feb                   Mais                   Hi Aleeta, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:10 PM, 11th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you.           04:10 PM, 11th Feb                   Mais                   Could you please confirm if you have handed the items to the courier or not?           04:10 PM, 11th Feb                     Aleeta Pereira                    Yes already handed over           04:11 PM, 11th Feb                     Aleeta Pereira                    You guys have marked an incorrect item on incorrect deliver           04:11 PM, 11th Feb                     Aleeta Pereira                             04:12 PM, 11th Feb                     Aleeta Pereira                    This is the pant I returned for this item code           04:13 PM, 11th Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:13 PM, 11th Feb                   Mais                   We will get in touch with you at the soonest we can           04:13 PM, 11th Feb                     Aleeta Pereira                             04:14 PM, 11th Feb                     Aleeta Pereira                    But then they are seeing the brown pant as cancellation           04:14 PM, 11th Feb                     Aleeta Pereira                    Please share them both the screenshots           04:15 PM, 11th Feb                   Mais                   Please allow us the time as we will check with the team and update you accordingly           04:17 PM, 11th Feb                   Mais                   Is there anything else I can assist you with?           04:20 PM, 11th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:22 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5696116