Subject: Ticket Assigned - Conversation with Spectrum Car Design LLC
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 11:59:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Spectrum Car Design LLC Spectrum Car Design LLC                    Hlo           03:36 PM, 11th Feb                     Spectrum Car Design LLC                             03:36 PM, 11th Feb                     Spectrum Car Design LLC                    Wht kind of delivery service you have?           03:37 PM, 11th Feb                     Spectrum Car Design LLC                             03:39 PM, 11th Feb                   Mais                   Hi Vishnu, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:40 PM, 11th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:40 PM, 11th Feb                     Spectrum Car Design LLC                  
   Why are you asking apologies i don want you apology i jst need my order           03:40 PM, 11th Feb                     Spectrum Car Design LLC                    I already informed to your team i need delivery before 1 pm or after 6 pm .           03:41 PM, 11th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9413921024 has been out for delivery on 11-2-23, and we hope it will be delivered to you as soon as possible.           03:41 PM, 11th Feb                   Mais                   Please allow us some time and the courier will deliver your items successfully           03:41 PM, 11th Feb                     Spectrum Car Design LLC                    Why are you saying this if its rturn today also i don want anymore to wait for my order           03:42 PM, 11th Feb                     Spectrum Car Design LLC                    Wht does this copied msg means           03:42 PM, 11th Feb              
        Spectrum Car Design LLC                    I am telling what this delivery ppl behavior is not good they are not even trying to deliver that they are jst simply saying the location is not clear           03:43 PM, 11th Feb                     Spectrum Car Design LLC                    After that they are not even checking the msg what i am sending           03:43 PM, 11th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:46 PM, 11th Feb                   Mais                   We are really sorry to hear that you were not treated well by our employee. This is definitely not the experience we want our customers to have when they shop with us.           03:47 PM, 11th Feb                     Spectrum Car Design LLC                    I wanna talk to your cust service how can I connect?           03:47 PM, 11th Feb     
               Mais                   Kindly note that we are the customer support team, and we will raise your issue to the courier team in order to deliver your items at the soonest we can and to not repeat such mistakes again           03:48 PM, 11th Feb                     Spectrum Car Design LLC                    If its not wht you prefer for then fix this first and contact that delivery ppl and convey this           03:48 PM, 11th Feb                     Spectrum Car Design LLC                    I need to make compliant regarding this how can i do that?           03:48 PM, 11th Feb                   Mais                   Kindly accept our full apology, and please allow us the time as your complaint has been already raised to the concerned team           03:57 PM, 11th Feb                   Mais                   Please allow us the time so that we can do the needful           03:57 PM, 11th Feb                   Mais                   It was a pleasure to assist you. Thank y
 ou for shopping with Max.  Have a nice day!           03:59 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5695996