Subject: Ticket Assigned - Conversation with Mariana
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 12:53:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mariana Mariana                    Hi           04:46 PM, 10th Feb                     Mariana                    I ordered pants yesterday size 16 online           04:47 PM, 10th Feb                     Mariana                    I need it size 14 please exchange!           04:47 PM, 10th Feb                     Mariana                    4 Street 7  4 Street 7, Sector, Dubai, United Arab Emirates  https://maps.google.com/maps?q=25.091697692871,55.172496795654           04:47 PM, 10th Feb                   Mais                   Hi Mariana, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           04:48 PM, 10th Feb                     Mariana                    I want to exchange size 16 to 14           04:49 PM, 10th Feb                     Mariana                    Today it arrived           04:49 PM, 10th Feb  
                  Mais                   We would like to inform you that the exchange service is not available for MAX products, however you can return the item to the store or through the online and re order the item you want with the specified size and we will do our best to deliver it correctly           04:50 PM, 10th Feb                   Mais                   Is there anything else I can assist you with?           04:51 PM, 10th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:52 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692574