Subject: Ticket Assigned - Conversation with Shami
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 12:05:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shami Shami                    Hi           03:56 PM, 10th Feb                     Shami                    Can you check about my order.           03:57 PM, 10th Feb                     Shami                    Order number: 9413973869           03:57 PM, 10th Feb                   Mais                   Hi Shami, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:00 PM, 10th Feb                   Mais                   We would like to inform you that your order 9413973869 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:00 PM, 10th Feb                   Mais                   Is there anything else I can assist you with?           0
 4:01 PM, 10th Feb                     Shami                    No thank you           04:02 PM, 10th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:04 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692364