Subject: Ticket Assigned - Conversation with Deen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 11:56:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deen Deen                    Hai           03:49 PM, 10th Feb                   Mais                   Hi Deen, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. I will be happy to assist you.           03:49 PM, 10th Feb                     Deen                    Just now I made one order no: 8414101415           03:50 PM, 10th Feb                     Deen                    By mistake I choose collecting address Hawaii           03:50 PM, 10th Feb                     Deen                    Need to change Fahaheel address           03:51 PM, 10th Feb                   Mais                   We regret to inform you that we are unable to change the pick up location of the order after it has been confirmed           03:51 PM, 10th Feb                     Deen                    Mais r u there           03:51 PM, 10th Feb                   M
 ais                   However can anyone from your end can collect the order on your behalf if you wish           03:51 PM, 10th Feb                     Deen                    To far from mangaf           03:52 PM, 10th Feb                     Deen                    Other wise I will cancel my order           03:52 PM, 10th Feb                   Mais                   Please accept our full apology that we are unable to change the pick up location of the order after it has been confirmed           03:52 PM, 10th Feb                   Mais                   Please confirm your wish about cancelling the order           03:53 PM, 10th Feb                     Deen                    Yes need to cancel           03:53 PM, 10th Feb                   Mais                   We would like to inform you that we have canceled the order           03:54 PM, 10th Feb                     Deen                    Ok thank you           03:54 PM, 10th Feb                   Mais                   We
  would like to inform you that we have processed the refund of amount KWD19.92 on 10-2-23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:54 PM, 10th Feb                     Deen                    Ok           03:55 PM, 10th Feb                   Mais                   Is there anything else I can assist you with?           03:55 PM, 10th Feb                     Deen                    Thank you so much           03:55 PM, 10th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:56 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692336