Subject: Ticket Assigned - Conversation with bird48490
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 11:49:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bird48490 bird48490                             03:16 PM, 10th Feb                     bird48490                    ???           03:16 PM, 10th Feb                     bird48490                    ???           03:16 PM, 10th Feb                   Mais                   Hi Kabita, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:21 PM, 10th Feb                     bird48490                    ?           03:22 PM, 10th Feb                     bird48490                    I m to angry with this your company centrepoint service           03:23 PM, 10th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:24 PM, 10th Feb                   Mais                   Could you please elaborate your complaint?           03:24 PM, 10th Feb                     bird48490                    I oder some cloth and shoes they rejected my order and send me message costumer rejected i don't understand why they do that           03:24 PM, 10th Feb                     bird48490                    Not 1  only 1 time 2 time they do its not good right           03:25 PM, 10th Feb                     bird48490                    I give my number if for deliver they confuse they can call and talk to me           03:26 PM, 10th Feb                     bird48490                    Why they told location track problem like they come to deliver from sky not from uae           03:26 PM, 10th Feb                   Mais                   We sincerely apologize for any inconvenience caused to you.           03:27 PM, 10th Feb                   Mais                   We would like to inform you that our courier partner tried to deliver your order without success.           03:27 PM, 10th Feb                     bird48490                    What do u mean your courier tried           03:28 PM, 10th Feb                   Mais                   Once again please accept our full apology, and be assured that this error will be raised to the concerned team to try not to repeat this error again. Your time and your comfort are important to us.           03:28 PM, 10th Feb                     bird48490                    Its my problem           03:28 PM, 10th Feb                     bird48490                    They don't no the area           03:28 PM, 10th Feb                     bird48490                    My place all uae people know           03:29 PM, 10th Feb                     bird48490                    Marina           03:29 PM, 10th Feb                     bird48490                    How it possible they not call not come and saying this           03:29 PM, 10th Feb                   Mais                   Please accept our full apology for this mistake and be assured that we will do our best to raise our quality service and improve our performance in order to meet all your wish           03:30 PM, 10th Feb                     bird48490                    So deliver my order then ...           03:31 PM, 10th Feb                     bird48490                    Tell this your deliver man hu is handle the courier call i can talk hindi urdu bicoz i know must deliver guy is pakistan and indian hu don't no how to talk english ....           03:32 PM, 10th Feb                     bird48490                    I will them the location ok where i m leave           03:33 PM, 10th Feb                   Mais                   Please accept our full apology for this as we will not be able to re ship the items as they were returned to the warehouse, however please place a new order with the items you want and we will do the needful in order to receive the items correctly           03:33 PM, 10th Feb                     bird48490                    My first order come on time second day but night time its ok i receive no  problem           03:34 PM, 10th Feb                   Mais                   We can understand your frustration here.           03:35 PM, 10th Feb                     bird48490                    again i will open your app..and do order and its to slow your app ...its not open take time           03:35 PM, 10th Feb                   Mais                   Please accept our full apology for this mistake, and we will do our best to not repeat it again           03:35 PM, 10th Feb                     bird48490                    ?✌️           03:36 PM, 10th Feb                     bird48490                    before also mr..mahamad tell me same things and its happen again           03:36 PM, 10th Feb                     bird48490                    I m tried to like your deliver man?           03:37 PM, 10th Feb                   Mais                   Please accept our full apology for this, we will do our best to meet all your wish           03:39 PM, 10th Feb                   Mais                   Is there anything else I can assist you with?           03:41 PM, 10th Feb                     bird48490                    Ok i will order again if this time my order rejected i will come in your centerpoint shop and fight ok           03:41 PM, 10th Feb                     bird48490                    ?✌️           03:41 PM, 10th Feb                   Mais                   Once you place the order, please share with us the order number along with your home address and contact number so that we can do the needful           03:44 PM, 10th Feb                   Mais                   Is there anything else I can assist you with?           03:45 PM, 10th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:48 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692313