Subject: Ticket Assigned - Conversation with Engy
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 11:36:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Engy Engy                    I want to cancel my order           03:28 PM, 10th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:29 PM, 10th Feb                   Mais                   Could you please share your order number so that I can assist you further?           03:29 PM, 10th Feb                     Engy                    8413892426           03:30 PM, 10th Feb                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           03:32 PM, 10th Feb                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:32 PM, 10th Feb                     Engy                    Im travelling today so like I can’t receive it at home           03:32 PM, 10th Feb                   Mais                   Kindly note you will be contacted before delivering the order by the courier, so please ask him to cancel the order           03:34 PM, 10th Feb                     Engy                    Ok           03:34 PM, 10th Feb                   Mais                   Is there anything else I can assist you with?           03:34 PM, 10th Feb                     Engy                    No thnx           03:35 PM, 10th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:36 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692254