Subject: Ticket Assigned - Conversation with Omer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 13:32:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Omer Omer                    hi           05:22 PM, 09th Feb                     Omer                    Hi           05:22 PM, 09th Feb                     Omer                    Hi           05:23 PM, 09th Feb                   Mais                   Hi Omer, Good evening. Thank you for contacting us. My name is Mais. We would be happy to help you.           05:23 PM, 09th Feb                     Omer                    i want to return an order           05:24 PM, 09th Feb                     Omer                    hi Good evening           05:24 PM, 09th Feb                   Mais                   Could you please confirm if this is the intended order 9413808021           05:26 PM, 09th Feb                     Omer                    yes           05:26 PM, 09th Feb                   Mais                   We understand you are facing issue with the item
  you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.           05:28 PM, 09th Feb                   Mais                   As per the policy, this product sold on our website and on our stores are non-returnable product. Hence, it can't be returned or exchanged.           05:28 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           05:30 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:31 PM, 09th Feb                     Omer                    how is this possible           05:31 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688964