Subject: Ticket Assigned - Conversation with Chona
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 12:32:01 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chona Chona                    good afternoon           04:17 PM, 09th Feb                     Chona                    i would like to check what happen to my order           04:18 PM, 09th Feb                     Chona                             04:18 PM, 09th Feb                     Chona                             04:19 PM, 09th Feb                     Chona                    nobody call me about the delivery yet           04:19 PM, 09th Feb                   Mais                   Hi China, Good evening. Thank you for contacting us. My name is Mais. We would be happy to help you.           04:22 PM, 09th Feb                   Mais                   Please give me a minute to check.           04:22 PM, 09th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           04:23 PM,
  09th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:24 PM, 09th Feb                     Chona                    its 0507058523           04:25 PM, 09th Feb                     Chona                    villa no.13,22b street,al garhoud ,dubai           04:25 PM, 09th Feb                     Chona                    13 22b St https://maps.app.goo.gl/jkJcxipXCVgpn8Ba7           04:26 PM, 09th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.           04:27 PM, 09th Feb                   Mais                   We will get in touch with you at the soonest we can           04:27 PM, 09th Feb                     Chona                    okay           04:27 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           04:29 PM, 09th Feb      
              Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:31 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688610