Subject: Ticket Assigned - Conversation with Tessy Britto
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 12:31:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tessy Britto Tessy Britto                    My name is Tessy Britto My order 9412850407 for Solid Zip Through Lightweight ...  for AED  43.0 was cancelled due to reasons by center point.Its been 13 days now till I didn't receive my refund in my original payment           04:17 PM, 09th Feb                     Tessy Britto                    I would like to bring this matter to your consideration           04:17 PM, 09th Feb                     Tessy Britto                             04:18 PM, 09th Feb                     Tessy Britto                    Sorry it's been 10 days           04:20 PM, 09th Feb                   Mais                   Hi Tessy, Good evening. Thank you for contacting us. My name is Mais. We would be happy to help you.           04:25 PM, 09th Feb                   Mais                   Please accept our full apologies for the inconv
 enience caused to you. This is definitely not the experience we wish you had when shopping on our website.           04:25 PM, 09th Feb                   Mais                   Please give me a minute to check.           04:25 PM, 09th Feb                   Mais                   Kindly note that we did not deduct any amount from our end, so the amount should be refunded from your bank side, and in case the amount has not been returned, please contact your bank in order to check with them and to be fully assisted           04:28 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           04:29 PM, 09th Feb                     Tessy Britto                    No thnku           04:30 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:30 PM, 09th Feb                                          View conversation in Freshchat https://l
 andmarkgroupservice.freshdesk.com/helpdesk/tickets/5688604