Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 12:15:35 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:59 PM, 09th Feb                     User                    I bought a sofa and it is too big can i exchange it for a smaller one ?           03:59 PM, 09th Feb                   Mais                   Dear customer Good evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           04:02 PM, 09th Feb                   Mais                   Could you please share your order number so that I can assist you further?           04:02 PM, 09th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:04 PM, 09th Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           04:06 PM, 09th Feb                     User                    Yes           04:07 PM, 09th Feb                     User                    فاتورتك 21123201957220230130 في طريقها اليك، للاستفسارات يرجي الأتصال 97290879,99390807، شكراً لتسوقك في HomeCentre.           04:08 PM, 09th Feb                   Mais                   Could you please confirm if you have purchased the item from the store?           04:08 PM, 09th Feb                     User                    Yes i purchased it from the store           04:09 PM, 09th Feb                   Mais                   We kindly ask you to please check with the store team in order to be fully assisted           04:11 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           04:13 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre  Have a nice day!           04:15 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688504