Subject: Ticket Assigned - Conversation with jamila </3
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 11:41:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jamila </3 jamila                    hi           03:28 PM, 09th Feb                      jamila                    i need to cancel my order           03:28 PM, 09th Feb                      jamila                    please help out           03:28 PM, 09th Feb                    Mais                   Hi Jamila, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:29 PM, 09th Feb                   Mais                   Could you please share your order number so that I can assist you further?           03:30 PM, 09th Feb                     jamila                    sure           03:30 PM, 09th Feb                      jamila                             03:32 PM, 09th Feb                    Mais                   Please confirm your wish about cancelling the order 8413955286           03:35 PM, 09th Feb  
                    jamila                    yes cancel my order           03:35 PM, 09th Feb                    Mais                   Kindly note that the expected date of the order to be ready for collection is 9-2-23, so please allow us till the end of this day so that the order can be processed           03:36 PM, 09th Feb                   Mais                   As well, you will receive a message when the order will be ready for collection           03:36 PM, 09th Feb                   Mais                   Please ignore the previous messages, we will cancel the order           03:37 PM, 09th Feb                     jamila                    when will i get the refund?           03:38 PM, 09th Feb                    Mais                   Kindly note that we have canceled the order successfully           03:38 PM, 09th Feb                     jamila                    thank you           03:38 PM, 09th Feb                      jamila                    ??           03:39 PM,
  09th Feb                    Mais                   Please allow us the time so that the refund can be processed, and it will appear in your account within 7-14 working days           03:39 PM, 09th Feb                     jamila                    thank you           03:39 PM, 09th Feb                    Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:41 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688330