Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 11:33:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Call the driver and no response           03:09 PM, 09th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           03:14 PM, 09th Feb                   Mais                   Could you please share your order number so that I can assist you further?           03:14 PM, 09th Feb                     User                    ok           03:16 PM, 09th Feb                     User                    8412597313           03:16 PM, 09th Feb                   Mais                   Kindly note that the expected date of the order to be delivered is 9-2-23, so please allow us till the end of this day so that the order can be delivered and the courier will contact you           03:20 PM, 09th Feb                   Mais            
        Is there anything else I can assist you with?           03:22 PM, 09th Feb                     User                    Can it be delivered before 4 o'clock?           03:24 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           03:24 PM, 09th Feb                   Mais                   Kindly note that the courier will contact you before delivering the order, so please arrange with him to deliver your items at your specified time           03:25 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           03:27 PM, 09th Feb                     User                    But I try to contact them, and there is no answer that I cannot receive after five           03:27 PM, 09th Feb                     User                    Can you talk to the driver to call me?           03:28 PM, 09th Feb                   Mais                   
 Sure, please allow us the time and the courier will contact you           03:29 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           03:30 PM, 09th Feb                     User                    ok           03:31 PM, 09th Feb                     User                    thank you           03:31 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           03:33 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688281