Subject: Ticket Assigned - Conversation with ?MLSBA?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 11:33:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?MLSBA? ?MLSBA?                    Hi           03:13 PM, 09th Feb                     ?MLSBA?                    This is Ms. Maria Antonio           03:13 PM, 09th Feb                     ?MLSBA?                    Just want to ask when is my parcel that should be delivered yesterday?  Under order number 9413740769           03:15 PM, 09th Feb                     ?MLSBA?                    Courier from fareye landmark group always  asking for my location map address but until this day he didn't deliver my parcel.           03:17 PM, 09th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:17 PM, 09th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           03:17 PM, 09th Feb                     ?MLSBA?                    Kindly do the needful and please update me for the same. Thank you           03:17 PM, 09th Feb                   Mais                   Please give me a minute to check.           03:17 PM, 09th Feb                     ?MLSBA?                    Yesterday I've told courier our office till 6pm only then when I've called him courier said don't call again and again what is this?           03:19 PM, 09th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           03:21 PM, 09th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:25 PM, 09th Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           03:27 PM, 09th Feb                     ?MLSBA?                    0568167018           03:27 PM, 09th Feb                     ?MLSBA?                    Our office address Royal Auto Center Bldg Al Maktoum Hospital Road Deira Baniyas Mega Mic General Trading office no. 403           03:28 PM, 09th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:29 PM, 09th Feb                   Mais                   We will get in touch with you at the soonest we can           03:30 PM, 09th Feb                     ?MLSBA?                    Thank you           03:31 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:33 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688278