Subject: Ticket Assigned - Conversation with Sahla
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 10:02:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sahla Sahla                    Hi           01:39 PM, 09th Feb                     Sahla                             01:40 PM, 09th Feb                     Sahla                             01:40 PM, 09th Feb                     Sahla                    The voucher worked perfectly before….now it’s not,it’s been a while I’m trying           01:41 PM, 09th Feb                   Mais                   Dear customer, Good Afternoon, Thank you for contacting us. My name is Mais, I will be happy to assist you.           01:43 PM, 09th Feb                   Mais                   Kindly note that the voucher can be only used for one time           01:43 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           01:45 PM, 09th Feb                     Sahla                    Oh ok           01:46 PM, 09th Feb                     Sahla                    But I have used number of times vego           01:46 PM, 09th Feb                   Mais                   Could you please elaborate your query?           01:46 PM, 09th Feb                     Sahla                    I’m using Babyshop app, but BS15 promo code is giving me only 5.6% discount instead of 15%           01:47 PM, 09th Feb                     Sahla                    The voucher worked perfectly before….now it’s not,it’s been a while I’m trying           01:47 PM, 09th Feb                   Mais                   Please give me a minute to check.           01:52 PM, 09th Feb                     Sahla                    Ok           01:53 PM, 09th Feb                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             02:00 PM, 09th Feb                   Mais                   We will get in touch with you at the soonest we can           02:00 PM, 09th Feb                     Sahla                    Okay thank you           02:00 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           02:00 PM, 09th Feb                     Sahla                    No           02:01 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop  Have a nice day!           02:02 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687812