Subject: Ticket Assigned - Conversation with Swati
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 09:44:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Swati Swati                    Hi           01:37 PM, 09th Feb                     Swati                    9413738172 order status           01:37 PM, 09th Feb                   Mais                   Hi Swati, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           01:38 PM, 09th Feb                   Mais                   Please give me a minute to check.           01:38 PM, 09th Feb                     Swati                    While placing order...u wqs told that it will be delivered by 8th Feb at collection point           01:38 PM, 09th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay           01:39 PM, 09th Feb                   Mais                   Could you please confirm your contact number?           01:39 PM, 09th Feb                     Swati                    971561173787           01:39 PM, 09th Feb                   Mais                   Could you please confirm if you have received any code?           01:40 PM, 09th Feb                     Swati                    No           01:40 PM, 09th Feb                     Swati                    I have three orders           01:41 PM, 09th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:41 PM, 09th Feb                   Mais                   We will get in touch with you at the soonest we can           01:41 PM, 09th Feb                     Swati                    When can I expect           01:41 PM, 09th Feb                   Mais                   Please allow us 24 hours so that we can do the needful           01:42 PM, 09th Feb                     Swati                    Ok           01:42 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           01:42 PM, 09th Feb                     Swati                    No thank you           01:42 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:44 PM, 09th Feb                     Swati                    One more thing pls           01:44 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687719