Subject: Ticket Assigned - Conversation with Rizwan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 09:19:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rizwan Rizwan                    Hi. Good afternoon           12:54 PM, 09th Feb                     Rizwan                    I placed order 1 hour ago and chose pick up point city center ajman instead of center-point burjman dubai. Pls assist how i can change           12:55 PM, 09th Feb                     Rizwan                             12:55 PM, 09th Feb                     Rizwan                    Find above for you reference           12:56 PM, 09th Feb                   Mais                   Hi Rizwan, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:01 PM, 09th Feb                   Mais                   We regret to inform you that we are unable to change the pick up location of the order after it has been confirmed           01:02 PM, 09th Feb                   Mais              
      However, kindly note that any one from your end can collect the order on your behalf when the order will be ready for collection           01:02 PM, 09th Feb                     Rizwan                    Really!!! I know its my mistake but then its in vain to contact           01:03 PM, 09th Feb                     Rizwan                    If i will go with cancel option. How it will work           01:05 PM, 09th Feb                   Mais                   Please accept our full apology for this, please allow me a minute to check the cancellation ability           01:06 PM, 09th Feb                     Rizwan                    Please           01:08 PM, 09th Feb                   Mais                   Could you please confirm your wish about cancelling the order?           01:12 PM, 09th Feb                     Rizwan                    I am happy to cancel and re order if nothing will be detected           01:13 PM, 09th Feb                   Mais                   Kindly 
 note that we did not deduct any amount from our end, so the amount should be refunded from your bank end, so please confirm your wish about this           01:14 PM, 09th Feb                     Rizwan                    Pls go ahead with cancellation           01:15 PM, 09th Feb                   Mais                   We would like to inform you that we have canceled your order           01:16 PM, 09th Feb                     Rizwan                    Ok. Thanks indeed           01:16 PM, 09th Feb                   Mais                   Is there anything else I can assist you with?           01:16 PM, 09th Feb                     Rizwan                    Thank you again. Have a good day           01:17 PM, 09th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:18 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshd
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