Subject: Ticket Assigned - Conversation with Aysha
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 13:54:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aysha Aysha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  aysha Bot:  Hi aysha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  #9413724183 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9413724183 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020823001575     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543736404            05:48 PM, 08th Feb                     Aysha                    I didnt get my order yet           05:48 PM, 08th Feb                   Mais                   Hi Aysha, Good evening. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           05:49 PM, 08th Feb                   Mais                   Please allow me a minute to check your order 9413724183           05:49 PM, 08th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9413724183 has been out for delivery on 8-2-23, and we hope it will be delivered to you as soon as possible.           05:50 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           05:53 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           05:54 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684488