Subject: Ticket Assigned - Conversation with Shikha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 13:36:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shikha Shikha                    Sorry one call had come           05:19 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:19 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello Shikha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:19 PM, 08th Feb                     Shikha                    Will send u           05:20 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hi Shikha , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:20 PM, 08th Feb                     Shikha                    2           05:23 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:23 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:23 PM, 08th Feb                     Shikha                    2           05:23 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:23 PM, 08th Feb                     Shikha                    1           05:23 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           05:23 PM, 08th Feb                     Shikha                    [email-masked]           05:23 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:23 PM, 08th Feb                     Shikha                    Actually I was talking about the return process to one of ur agents           05:24 PM, 08th Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:26 PM, 08th Feb                   Mais                   Could you please share with us images about the item showing that it is still in it's original condition?           05:26 PM, 08th Feb                     Shikha                    Okk           05:27 PM, 08th Feb                     Shikha                             05:28 PM, 08th Feb                   Mais                   We would like to inform you that a return request has been created for the product dated on 8-2-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           05:32 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           05:34 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:36 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684393