Subject: Ticket Assigned - Conversation with TA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 13:29:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with TA TA                    Hello           05:19 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:19 PM, 08th Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:19 PM, 08th Feb                     TA                    1           05:19 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello TA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:19 PM, 08th Feb                     TA                    1           05:19 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:19 PM, 08th Feb                     TA                    8413288793           05:21 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0204230007198    You can also easily track your order from My Account > Order History.             05:21 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:21 PM, 08th Feb                     TA                    2           05:21 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:21 PM, 08th Feb                     TA                    1           05:21 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           05:21 PM, 08th Feb                     TA                    [email-masked]           05:22 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:22 PM, 08th Feb                   Mais                   Hi Tawfeq, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:24 PM, 08th Feb                   Mais                   We can see that you have contacted us regarding your order 8413288793           05:24 PM, 08th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 8413288793 has been out for delivery on 8-2-23, and we hope it will be delivered to you as soon as possible.           05:24 PM, 08th Feb                     TA                    Hello Mais, Thank you. Could you ask the delivery man to call me please. Thank you           05:25 PM, 08th Feb                   Mais                   Sure, kindly note that the courier will contact you before delivering the order, so please keep your contact number active so that we can deliver your items successfully           05:26 PM, 08th Feb                     TA                    Ok. Thank you so much           05:26 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           05:27 PM, 08th Feb                     TA                    Thats it. Thank you ?           05:28 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:28 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684358