Subject: Ticket Assigned - Conversation with Shameena Mujeeb
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 13:25:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shameena Mujeeb Shameena Mujeeb                    Ho           05:14 PM, 08th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:14 PM, 08th Feb                     Shameena Mujeeb                    Hi           05:14 PM, 08th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:14 PM, 08th Feb                   MAX UAE whatsapp bot                    Hello Shameena Mujeeb , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:14 PM, 08th Feb                   MAX UAE whatsapp bot                    Hello Shameena Mujeeb , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:14 PM, 08th Feb                     Shameena Mujeeb                    2           05:15 PM, 08th Feb                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:15 PM, 08th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:15 PM, 08th Feb                     Shameena Mujeeb                    2           05:15 PM, 08th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:15 PM, 08th Feb                     Shameena Mujeeb                    1           05:15 PM, 08th Feb                   MAX UAE whatsapp bot                   Please enter your email address           05:15 PM, 08th Feb                     Shameena Mujeeb                    [email-masked]           05:15 PM, 08th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:15 PM, 08th Feb                     Shameena Mujeeb                    This is myborder number           05:16 PM, 08th Feb                     Shameena Mujeeb                    Inntjis number i gave request to return some items and courier boy came and picked up.but tofay he returned the item back and ask me to give return req again as he is not returning the items           05:17 PM, 08th Feb                   Mais                   Hi Shameena, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:17 PM, 08th Feb                     Shameena Mujeeb                    And now i gavw return req to 3 items and i coulndt give req tk one item           05:18 PM, 08th Feb                   Mais                   Please give me a minute to check.           05:18 PM, 08th Feb                     Shameena Mujeeb                             05:18 PM, 08th Feb                     Shameena Mujeeb                    I want to give returns this too           05:18 PM, 08th Feb                   Mais                   Kindly note that we can create a new return request for the 4 items, and then they will be collected, please confirm your wish about this           05:19 PM, 08th Feb                     Shameena Mujeeb                    S pls           05:20 PM, 08th Feb                   Mais                   We would like to inform you that a new return request has been created for the products =from the order  dated on 8-2-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           05:22 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           05:23 PM, 08th Feb                     Shameena Mujeeb                    No           05:24 PM, 08th Feb                     Shameena Mujeeb                    Thank u           05:24 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:25 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684340