Subject: Ticket Assigned - Conversation with اهلا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 13:10:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with اهلا اهلا                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  اهلا Bot:  Hi اهلا, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413829684 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 10/02/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527276712            04:54 PM, 08th Feb                     اهلا                    Start Again           04:54 PM, 08th Feb                     اهلا                    Hi           04:54 PM, 08th Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:57 PM, 08th Feb                   Mais                   We can see that you have contacted us regarding your order 9413829684           04:57 PM, 08th Feb                     اهلا                    I want to cancel my order please           04:58 PM, 08th Feb                     اهلا                    and I want to take back my money           04:59 PM, 08th Feb                   Mais                   Could you please confirm your wish about cancelling the order 9413829684?           04:59 PM, 08th Feb                     اهلا                    Yes           05:00 PM, 08th Feb                   Mais                   We would like to inform you that we have canceled the order           05:01 PM, 08th Feb                     اهلا                    My money?           05:01 PM, 08th Feb                     اهلا                    When will take it back ?           05:02 PM, 08th Feb                   Mais                   Please allow us the time so that the refund can be processed and it will take 7-14 days to appear in your account           05:03 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           05:04 PM, 08th Feb                     اهلا                    If I want my money today?           05:04 PM, 08th Feb                   Mais                   Kindly note that the refund it may takes a while to be processed and to appear in your account, so please allow us the time           05:06 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           05:08 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:10 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684273